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HomeSmart International

Desktop Support Technician

IT – Scottsdale, Arizona
Department IT
Employment Type Full-Time

Please click on the link below in order to apply for the position.

https://rollpay.bamboohr.com/jobs/

The Network Technician assists internal staff and agents with day-to-day technical needs, maintaining and repairing equipment for the corporate and branch locations, as well as troubleshooting technical challenges throughout our systems.

Safety Sensitive

Repairs, maintains, monitors equipment performance 

What you'll do...

  • Repairs local and remote office workstations.
  • Configures and deploys workstations for new employees.
  • Troubleshoots software/hardware related problems with PCs, laptops, network equipment, printers and copiers.
  • Designs, configures and maintains corporate networking environment, including firewalls, vlans, etc.
  • Administers corporate domain including group policies, roles, permissions, network resources, etc.
  • Installs, configures and maintains security systems to protect against viruses, mal-ware, cyber intrusions, etc.
  • Administers automated backups of critical corporate data.
  • Travels to remote offices to install, configure and troubleshoot the hardware.
  • Works with audio video equipment installation (wall mounted LCDs, office music systems).
  • Performs network/telecom/CCTV/access control cable installation.
  • Maintains professionalism with regard to confidential company business.
  • Other duties as assigned.

Who you are...

High school diploma or equivalent   

Excellent customer service and professional communication skills   

3+ years of experience in computer and network troubleshooting

Must have strong troubleshooting/problem solving skills and be mechanically inclined

Experience proactively maintaining windows-based systems and networks

Knowledge of TCP/IP Networking, PC/Server hardware troubleshooting

Windows Operating Systems (Windows XP, Windows 7, Windows 2003/2008, Vmware ESXI infrastructure) Mac Operating systems. Linux experience a plus

 

Why you want to work with us!

We are a franchise-based company, extending our HomeSmart “Bamily” all over the United States with over 16,000 real estate agents! We know what you are thinking: “Bamily”...this is not a typo! It’s our business family! You’re also thinking our family dinners and reunions must be really fun. We are here to tell you...you’re right!

We have a passion for our employees and our agents, and we encourage a positive and collaborative approach to our daily routine. Relax in the ultra-lounge, play a game of pool, jam to awesome music, zoom around (safely) on hoverboards, or kick back and watch TV. Or you can wind down by using our relaxing massage chairs or fully equipped fitness center and locker rooms.

Our beautiful and modern corporate environment has natural light, fresh air, lots of snacks, and friendly spirit day competitions and cook-offs!

Eat snacks, think big, have a few laughs, work hard, play hard. Repeat.

The Perks:

  • Comprehensive benefits package including Medical, Dental & Vision – Employer Contributed
  • 401K with company match
  • PTO
  • Paid Holidays
  • Professional Development Programs
  • Charitable Contributions and Events
  • Advancement and Career Opportunities

Apply today and become part of the Bamily!

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  • Location
    Scottsdale, Arizona
  • Department
    IT
  • Employment Type
    Full-Time
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