Please click on the link below in order to apply for the position.
The Agent Services Representative must deliver exceptional customer service through expert handling of our customers (Agents) via phone, email and in-person meetings. As an ambassador of the HomeSmart Brand and first point of contact for agent concerns, the agent services team must interact with all customers and clients in a professional manner and leave a lasting impression. The agent services team must also maintain knowledge of the company departments and day-to-day operations in order to assist clients and service providers that are in daily contact with the company.
What you'll do...
Who you are...
High school diploma or equivalent
2+ years of customer service experience
Must be comfortable managing changing priorities
Strong communication and interpersonal skills
Must be highly organized, detail-oriented, and resourceful
Why you want to work with us!
We are a franchise-based company, extending our HomeSmart “Bamily” all over the United States with over 16,000 real estate agents! We know what you are thinking: “Bamily”...this is not a typo! It’s our business family! You’re also thinking our family dinners and reunions must be really fun. We are here to tell you...you’re right!
We have a passion for our employees and our agents, and we encourage a positive and collaborative approach to our daily routine. Relax in the ultra-lounge, play a game of pool, jam to awesome music, zoom around (safely) on hoverboards, or kick back and watch TV. Or you can wind down by using our relaxing massage chairs or fully equipped fitness center and locker rooms.
Our beautiful and modern corporate environment has natural light, fresh air, lots of snacks, and friendly spirit day competitions and cook-offs!
Eat snacks, think big, have a few laughs, work hard, play hard. Repeat.